| Requirements prior to sailing | ||
| When | Who | |
| Vaccine | TBD |
TBD |
| COVID Testing | Prior to boarding | All Guests |
A safe start to your journey
Our expertly trained team
Our Dedicated Team
Our Captains, Hotel Director, Discovery Team and Tour Directors, alongside their exceptional teams, will deliver a first-class level of service during your time travelling with us. You can enjoy the same exciting program of on board and on shore experiences, tailored to smaller groups to allow for safe social distancing. The team are readily available to ensure every detail of your journey with us is memorable, for all the right reasons. They will ensure health and safety protocols are followed on a daily basis.
Healthy Crew
Having the best crew to look after you is at the heart of our core values at Scenic Group, and we will go the extra mile to ensure our crew is healthy in doing so. All crew will be regularly tested for COVID-19 and will have daily temperature and health checks. They will also be trained and regularly briefed on all aspects in preventing COVID-19 amongst themselves as well as our guests. They will go beyond the ordinary to make your cruise a truly exceptional experience.
A warm & safe welcome
Contact-Free Check In & Check Out
The on board experience
At Scenic, the guest experience will always remain at the heart of everything we do. In addition to our longstanding exceptional level of service on board, you can expect:
Enhanced Cleaning Commitment
Our on board crew will be increasing and enhancing our already frequent and high standard cleaning protocols in public areas and suites, leaving surfaces and spaces spotless. Additional care and attention will be paid to high contact zones, such as communal restrooms and dining facilities.
Socially Aware Dining
You can expect the same delightful dining experiences when you travel with us, savoring a choice of dishes inspired by regional cuisine and local produce. We are adapting and redesigning our on board food and beverage service to ensure extra care is taken in order to minimize social contact. We will serve our delicious food a la carte or via served buffets.
Contact-Free Movement
The spacious surrounds of our ships in combination with the guest numbers provide ample room for you to relax, allowing for an abundance of personal space. We are introducing contact-free movement through-out Scenic Eclipse to further reduce risks. Contact-free hand sanitizer dispensers will be readily available in all public spaces and guest corridors on board, whilst automated doors and contact-free guest servicing will minimize the number of touchpoints.
Air Circulation
Scenic Eclipse is equipped with enhanced HVAC systems through-out the vessel and in guest suites. These systems ensure there is no re-circulation of inside air on board the ship. When you are relaxing in your suite you will be breathing air from outside the ship that is channeled directly to your suite. The air will also be released from your suite directly to the outside.