Statement
Travel restrictions and complications due to COVID-19 continue to make cruise ship travel complicated, especially itineraries that visit multiple countries. Additionally, the virus has delayed the construction of select ship building projects. This announcement affects guests traveling on the following planned departures, which have been cancelled:
- June and July River and Ocean Cruises
- 2021 Alaska Ocean Season
- 2021 Russia and Ukraine River Seasons
- Viking Osiris and Viking Aton (Egypt) delayed start of inaugural season
What’s The Offer
If your clients were on one of the affected voyages, they will have two choices:
-
Option #1 - A Future Cruise Voucher valued at 125% of all monies paid to Viking, which will be included with their communication.
- 100% of monies paid plus, 25% more value, allowing your clients additional flexibility and choices for future travel.
- Redeemable on any Viking product, ocean, river or expedition.
- Fully transferable, extra flexibility if your client decides they want to pass the voucher on to a loved one.
- Redeemable until December 31, 2022, to ensure your clients have ample time to select a new voyage, when they are ready to return to Viking.
- Refund, if the 125% voucher expires, Viking will refund the original monies paid to the original form of payment.
- No risk. Your client can enjoy additional value or refund if not used.
- Option #2 Refund - If your client prefers to forgo the added-value voucher, they can request a refund equal to the amount paid by April 26, 2021.
Viking Redeployment
Viking announced today that it will continue restarting limited operations with a collection of sailings around Bermuda and Iceland beginning in June 2021. As a result of strong demand among past Viking guests in the United Kingdom, Viking has also added two additional sailings of the England’s Scenic Shores itinerary in June 2021. All of Viking’s new Welcome Back voyages will be available exclusively for vaccinated guests, in accordance with local entry rules in many of the destinations that will welcome Viking ships—and as a complement to Viking’s new health and safety protocol enhancements, which were designed to protect guests and crew even while the COVID-19 vaccine rollout is still moving forward.
What You Need To Know
Viking Orion
- Homeport: Bermuda
- Beginning: June 15, 2021
- Ports of Call: Hamilton, St. Georges, and Kings Wharf
- Open for Sale: Today, April 6, 2021
- Vaccines will be required for all crew and guests
Viking Sky
- Homeport: Reykjavík, Iceland
- Beginning: June 26, 2021
- Ports of Call: Reykjavík; ĺsafjördur; Akureyri; Seydisfjördur; Djúpivogur; Heimaey, Westman Islands
- Open for Sale: Today, April 6, 2021
- Vaccines will be required for all crew and guests